Frequently Asked Questions

What is FreedomVOICE Systems?

FreedomVOICE Systems (FVS) develops and markets a comprehensive slate of integrated virtual office tools that allow businesses and professional offices to interact more effectively with their customers, clients, patients and associates. FVS' feature-rich systems and flexible technology enable users to enhance their image, communicate seamlessly whether by voice, fax or email, track marketing effectiveness and promote their service by increasing their availability.

Who are FreedomVOICE's customers?

The company's customers are primarily entrepreneurs and professionals in small, midsized and home-based businesses, including attorneys, real estate agents, consultants, sales and manufacturing representatives, medical and dental professionals, independent health care practitioners and Internet marketers. Currently, FVS is experiencing growth with larger organizations. They have discovered FreedomVOICE's services are a viable, cost-effective alternative to replacing costly PBX systems, plus incurring future maintenance costs. FVS technology makes voice communications seamless, transparent and professional, no matter what size the company or how fast it grows.

How do the company's voice messaging services differ from those of local Telco's?

FreedomVOICE can offer more powerful, individualized solutions than those available from the Bell companies. Freedom Voice's greatest strength is its ability to provide feature-rich, customizable systems at low prices, supported with skilled customer support.

What makes FreedomVOICE's service better than the other toll-free providers?

FreedomVOICE has been developing its own proprietary software since 1996 and maintains an open systems technology platform. This means FVS can customize its system to fit a customer's special needs, from voicemail scripting and talent, to automated credit card purchasing services.

Are there additional benefits for growing businesses?

FVS receives hundreds of positive customer testimonials each month describing how the company's user-friendly systems allow them to project a more professional image to their customers and enhance their ability to communicate. They also like the flexibility not found with other providers and can add and customize features as their businesses grow.

How does Unified Messaging work?

With FreedomVOICE's WebLINK, users can access all voice, email and fax messages as attachments in a single location on the Web. It's an easy way for busy professionals to take better control of all their communications needs, streamline customer interaction and increase efficiency. They can also review call analysis reports, set preferences and access other features.

Are the company's products and services affordable?

Yes. The monthly packages range from $9.95 to $49.95 a month, plus per-minute charges (between 4.5 and 6.9 cents a minute).

Does FreedomVOICE require a long-term contract for those prices?

No. FreedomVOICE customers are on a monthly agreement.

Where can I get more information?

Check the company's Web site (www.freedomvoice.com) for details about the many FreedomVOICE offerings. Also, check FVS's other services at www.adtrakker.net, www.faxfreedom.com, www.talktext.com and www.constantconferencing.com.